23 articles Other

Symantec Endpoint Protection: Step-by-step Installation Guide for Mac OS X

This article explains how to manually install Symantec Endpoint Protection (anti-virus and malware protection) on personally-owned Mac OS X computers. If you have a Duke-owned machine, please contact your IT administrator for access to Symantec for Duke-supported computers.   Step 1: Uninstall Existing Anti-virus/Malware Software Before Symantec Endpoint Protection is installed, you should uninstall any…

Box.com: Box Notes Desktop for Mac

Box Notes Desktop is available for Duke Box.com users. See a demo below:   Follow the below to install Box Notes Desktop for Mac: Log into duke.box.com On the top right, click the arrow next to your name Click Apps Click Box Notes Desktop to take you to the download page Choose the Mac option,…

box.com: Home folder information

What do the folders in my home folder do and how can I use them? Each Box account is provisioned with three folders: Sharing: You can use this folder to collaborate with others including Box users not associated with Duke. Share links to documents and subfolders and add comments and assign tasks. Private: You can…

Box.com: account prior to Duke

Issue: Transfer non-Duke box account to Duke box license Environment: duke.box.com Cause: N/A Resolution: Log into Box Click the arrow next to your name on the top right corner Select ‘Account Settings’ In the section marked, ‘Login and Email Addresses’, click ‘Add more emails’ Enter the non-Duke address and save changes Follow the steps in…

Comparison of Document Management & Collaboration Tools

Duke provides a number of online storage and collaboration services to the Duke community.  Faculty, students, and staff can take advantage of one, some, or all of these tools. If you are not sure which one to choose, please use the same service as the rest of your team.   Below is a brief comparison…