37 articles Office 365

Office 365: Attach or link a Duke Box file via Microsoft Outlook mobile app

Issue: Attach Duke Box file via Microsoft Outlook mobile app Environment: Microsoft Outlook for android Microsoft Outlook for iOS Cause: N/A Resolution: Create a new email via the Microsoft Outlook app On the bottom, click the attachment icon Select Choose from files Choose a recent file or click SEE ALL in the list under the…

Office 365: Configure Duke Box account via Microsoft Outlook mobile app

Issue: You can access your duke.box.com files for sharing via the Microsoft Office mobile app. This applies to both iOS and Android(verified and tested on 7.x.x) Environment: Microsoft Outlook app Android iOS Cause: N/A Resolution: In the Microsoft Outlook app, click the gear icon Click ADD ACCOUNT Scroll to the bottom of the page and…

Office 365: Configure the ‘Microsoft Outlook’ app for iOS

Issue Set up and install Microsoft Outlook for iOS  Environment iOS based mobile devices Created and tested on 10.3.2 Resolution Follow the below instructions for setting up Outlook for iOS Load up the AppStore and search for Microsoft Outlook Install the application Once installed, click OPEN   Enter your email address as your netid@duke.edu  Click “Open Authenticator”  Enter your…

Office 365: Configure the ‘Microsoft Outlook’ app for Android

ISSUE: Setup and install Microsoft Outlook ENVIRONMENT: Android mobile devices Tested on Nougat 7.x.x RESOLUTION: Tap Get Started Enter your NetID@duke.edu in the Enter your work or personal email address field Click Continue The shib log in page will pop up shortly.  Enter your NetID, password, and Multi-Factor authentication(if applicable) Your email should load shortly along with…

Office 365: Configuring Android – Nougat (7.x.x)

Office 365 is a shared service across the university and health system. Documentation for this service will cover the needs of both Duke Health and University customers. If you plan to use your mobile device with your Office 365 calendar, please see KB0022753. This guide was performed on a Samsung Galaxy S8 Plus using Android version: 7.0 –…