33 articles Office 365

Office 365: Configuring Android – Nougat (7.x.x)

Office 365 is a shared service across the university and health system. Documentation for this service will cover the needs of both Duke Health and University customers. If you plan to use your mobile device with your Office 365 calendar, please see KB0022753. This guide was performed on a Samsung Galaxy S8 Plus using Android version: 7.0 –…

Office 365: Open a shared mailbox via OWA

Issue: Accessing a shared mailbox via Outlook on the Web ( OWA ) you have been granted ‘full access’ to Environment: Outlook on the Web Cause: n/a Resolution: Log into OWA On the top right, click your avatar to open a drop-down menu Click ‘Open another mailbox’ Start typing in the shared mailbox you have…

Office 365: Set Delegate Permissions via Outlook for Windows 2016

Issue: Provide access to another individual(delegate) to your Office 365 mailbox Environment: Office 365 Outlook for Windows 2016 Cause: N/A Resolution: Launch Outlook for Windows 2016 Click File on the top left Click Account Settings to open the drop-down and then click Delegate Access You can manage delegates as needed from the delegate’s menu To…

Office 365: Manage Profiles in Outlook 2016 for Mac

Manage Profiles in Outlook 2016 for Mac NOTE: Outlook 2011 for Mac, profiles were called identities. The Outlook Profile Manager (Microsoft Database Utility) allows you to create new profiles, delete, edit and set a default profile, so that when Outlook opens, the default profile will always display. Add, change, or delete a profile From Finder,…

Office 365: Forward email as attachment

Issue: Send an email as an attachment due to questionable email or pertinent information needed Environment: Outlook on the Web(OWA) Outlook 2016 for MAC Outlook 2013/2016 for Windows Cause: N/A Resolution: Outlook On The Web: Log into OWA Click ‘New’ Click the icon on the top right of the new message window to open it…