Administrators of a WordPress site have control of all of the available resources of that site. This includes the ability to add and remove users, manage privacy settings, edit site content and appearance. Whoever creates the site is automatically granted Administrator access and can then modify the roles and access rights of other users.
For a list of available user roles, their capabilities, and their uses, please visit this link.
To add users and to set roles, please visit this link for more information.
NOTE: Administrator access for an existing site may only be granted by a current administrator.
Service Desk Staff – For information regarding escalation and local support, please consult this knowledge base article.
For additional help, please contact the OIT Service Desk at 919-684-2200.
Please make a note of any error messages encountered, the operating system, and the web browser being used so that we may better resolve any issues.