To report telecommunication service troubles you may contact telephone repair at (919) 684-8020 (24x7x365) or click HERE. Please provide the following information when reporting an issue.
- On-site contact name and phone number for technician to call when he arrives.
- Hours of operation. If this is after normal business hours, please let us know if this is an urgent repair request or if it can wait until the next business day.
- Telephone number(s) affected.
- Building, floor and room number where phone(s) is located.
- Provide a detailed description of the problem. Be specific and provide as much detailed information as possible including, time of day, numbers dialed and any recorded error messages or announcements. If this is this an issue effecting more than one user please provide more than one example.