Common Telephone Features – (Analog)


Analog Voice Service

Analog telephones allow users to accept or place a single call using a single telephone number. Common uses for analog lines are FAX machines and locations that require non-digital telephone service. OIT supports only the analog line and does not supply or support analog devices. Departments utilizing analog telephone service (non-Cisco telephone handsets) are responsible for the purchase, installation & maintenance of all analog telephones or FAX machines. OIT installs, maintains and repairs only the analog line. This service is hard wired and installed by an OIT technician. You must submit a request for any analog line that needs to be relocated. Normal lead time from fiscal approval is (5-7) business days. To request service contact the OIT or DHTS Service desks.

 

Common Features (Analog) 

Transfer a call

  • While on active call depress “hook switch/flash” to get a second dial tone.
  • Dial the seven or ten digit phone number you wish to transfer to.
  • When the called party answers, announce the transfer and hang up. Call has now been transferred to the called party.

Conference – (3-party maximum)

  • While on active call depress “hook switch/flash” to get a second dial tone.
  • Dial the seven or ten digit phone number you wish to conference in.
  • When the called party answers, announce the conference, then depress “hook switch/flash”, then dial # 3 to join all parties.

Call Forward All

  • Feature allows you to call forward ALL incoming calls to any seven or ten digit phone number. 

      Activate

  • Go off hook
  • Dial = “* * 1”
  • Enter your seven or ten digit number you wish to forward to.
  • Hang up. All calls are now forwarded to the new number. 

      Deactivate

  • Go off hook
  • Dial = “* * 2”
  • Hang up

 

Call Pickup

  • This feature requires that your phone be programmed as part of a call pick up group.
  • Go off hook
  • Dial “* * 3” and you will receive the call