Duke OIT VMware Access Instructions

Who needs this?

People who need to manage Duke OIT-hosted VMware virtual machines through a console interface.

Technical requirements

  • Duke NetID and authorization to the OIT vSphere interface.
        To obtain authorization, contact the OIT Service Desk.
  • Windows workstation; Duke IP address (e.g., through Duke VPN)
        To obtain Duke VPN, https://portal.duke.edu/
  • Install requires administrative access on local workstation.

Downloading and Configuring the vSphere Client

  1. Visit https://vmware.oit.duke.edu/
  2. It will state your connection is not private, in Chrome, click “Advanced” on the bottom then click “Proceed to vmware.oit.duke.edu (unsafe).” In Firefox, on the right click “Advanced”, and below that a box will appear. Click on “Add Exception” and it will prompt a window.  Simply click “Confirm Security Exception” on the bottom of the window.  This should bring you to the vmware.oit.duke.edu webpage.
  3. Choose “vSphere Web Client (Flash)”.
  4. Launch the VMware vSphere Client.
  5. Populate the following fields:
  • User name: Your Duke NetID
  • Password: Your Duke NetID password
  1. Press Login. A “Connecting…” message appears.
  2. If your username or password is incorrect,
  • “Cannot complete login due to an incorrect user name or password” appears.
  • “Connection failed” appears.
  1. If your username and password are correct but you are not authorized to use this service, this message appears:
  • The vSphere Client could not connect to “vmware.oit.duke.edu”
  • You do not have permission to login to the server: vmware.oit.duke.edu
  1. If your username and password are correct, the vSphere Client home view appears.

To connect to a virtual machine console

  1. Download and install VMware Remote Console (VMRC) application: https://www.vmware.com/go/download-vmrc. Restart your browser if you already have a vSphere Web Client session open. Log in to the vSphere Web Client.
  2. Log in to the vSphere Web Client, click on the Home button, and choose on the “Home” option.
  3. Click “VMs and Templates”.
  4. Click “Main Datacenter”.
  5. Open the folder corresponding to your department.
  6. Find your virtual machine in the list for your department. Right-click on your virtual machine and choose “Open Console” from the context menu. Choose the “VMware Remote Console” option from the prompt.
  7. The “VMware Remote Console” now opens. To power on the virtual machine, click the green Play button in the VMRC. While the virtual machine is powering on, its status appears in the Recent Tasks pane back in the vSphere Web Client.
  8. To power off the virtual machine, click the red Stop button in the VMRC. If VMware Tools is not yet installed in your VM, you can force a power-off by choosing the VM menu, and then the Power item, then the Power Off command.  A confirmation dialog appears.

To connect a CD/DVD drive or ISO image to your virtual machine

  1. Repeat steps 1-6 from above section if needed.
  2. With the “VMware Remote Console” open, from the VMRC menu, choose Removable Devices | CD/DVD Drive | Connect to Disc Image File (iso)…
  3. Choose your drive, and then choose the local drive or ISO image to mount. The mounted drive or ISO image must be stored on or available to your local workstation as a local drive or a locally available file system, but appears connected to your virtual machine. Since this requires data transfer from your local workstation to the VM, this is best done over a wired data connection from a constantly available workstation.
  4. If necessary, reboot your virtual machine through its operating system or by choosing “Restart Guest” from the console toolbar or from the vSphere Web Client menu.