MFA: Change mobile info registered with DUO


Can I change the mobile information registered with my Duo Authentication?

University users: OIT Service Desk – 919 684 2243
Duke Medicine users: DHTS Service Desk – 919 684 2243

Please have ready:

  • The new mobile number you would like to have registered.
  • The platform or type of deviceĀ 

You will be asked to confirm your identity by verifying your CRVs or Challenge and Response Verification.