Adobe Acrobat and Creative Cloud users may receive an error that indicates another user is logged in.
Another user is currently logged in. In order to sign in using […@duke.edu], please clear your cookies and restart your browser.
Cause & Solution:
This error usually indicates that someone is signing in with [email@example.com] or literally “netID@duke.edu” (rather than using your own netID @duke.edu)
Please try again, using your own netID @duke.edu as the username and trying again.
If the issue persists
Please send a screen shot of the error to firstname.lastname@example.org, or attach it to a ticket assigned to Site License-OIT.