Office 365: Set Delegate Permissions via Outlook for Mac 2016


Issue:

  • Provide access to another individual(delegate) to your Office 365 mailbox

Environment:

  • Office 365
  • Outlook for Mac 2016

Cause:

  • N/A

Resolution:

  • Launch Outlook for Mac 2016
  • From the menu, click Tools, then Accounts
  • Highlight the Duke Office 365 account on the left column and click Advanced on the bottom right
  • Click Delegates at the top of the dialog box
  • Click the + in the top section marked ‘Delegates who can act on my behalf:’
  • Enter the delegates information until they are available and highlight the entry.  Click Add on the bottom right of the dialog box.
  • Choose the available options you would like to provide then click OK

NOTE: YOUR OWN ACCOUNT SHOULD NOT BE A DELEGATE AS YOU ALREADY HAVE FULL ACCESS TO IT.  REMOVE IT IF IT IS LISTED

 

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk – 919 684 2200
Duke Health Users: DHTS Service Desk – 919 684 2243