Office 365: Set Delegate Permissions via Outlook for Windows 2016


Issue:

  • Provide access to another individual(delegate) to your Office 365 mailbox

Environment:

  • Office 365
  • Outlook for Windows 2016

Cause:

  • N/A

Resolution:

  • Launch Outlook for Windows 2016
  • Click File on the top left
  • Click Account Settings to open the drop-down and then click Delegate Access
  • You can manage delegates as needed from the delegate’s menu
  • To manage individual access, click the person to highlight them and click Permissions

NOTE: YOUR OWN ACCOUNT SHOULD NOT BE A DELEGATE AS YOU ALREADY HAVE FULL ACCESS TO IT.  REMOVE IT IF IT IS LISTED

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk – 919 684 2200
Duke Health Users: DHTS Service Desk – 919 684 2243