WebEx Enterprise: Explaining the differences in Meetings, Training, Events & Support


 

Most WebEx features exist across the entire suite of tools, however, there are a few key features that may make a specific WebEx tool be more useful in specific situation.

 

If I want to…

Then Use…

Host impromptu, scheduled, or 1 on 1 meetings such as office hours

My Personal Room

   part of WebEx Meetings

Schedule a meeting where I may not be the host

WebEx Meetings

Run an online class with features such as polling, raise hands, or break out rooms

WebEx Training

Host a very large webinar or conference where remote participants will primarily be listening

WebEx Events

  Additional charges may apply

Host up to 3 concurrent audio only conference calls where I have keypad commands to manage participants

Personal Conferencing Numbers

 

WebEx Support is also available for Information Technology staff that need assistance remotely supporting users.  

 

Visit the Cisco product comparisonfor a full list of features on each tool.  Key feature differences:

 

Feature

Personal Meeting Room

WebEx Meetings

WebEx Training 

WebEx Events

Remote Attendees

Up to 1,025

Up to 1,025

Up to 1,000

Up to 3,000

Rich meeting controls such as: 

  •  restrict audio options to computer only or toll free
  •  assign alternate hosts
  •  lock meeting room from invite
  •  Basic registration

No

Yes

No

No

Moderated Q&A

No

No

Yes

Yes

Join via video conferencing end point (Telepresence, H.323, other)

Yes

Yes

No

No

Event management features such as:

  •  Attendee registration
  •  Polling
  •  Post event surveys (event center only)

Establish a panel of presenters

No

No

Yes

Yes

Teaching tools:

  •  Testing and instructor scoring
  •  Breakout sessions

No

No

Yes

No

 

Visit Cisco WebEx Supportor our WebEx FAQto learn more about WebEx Meetings, WebEx Events, WebEx Training, or Personal Conference Numbers (PCNs).