Office 365: Configure the ‘Microsoft Outlook’ app for Android


ISSUE:

ENVIRONMENT:

    • Android mobile devices
    • Tested on Nougat 7.x.x

RESOLUTION:

  • Tap Get Started

  • Enter your NetID@duke.edu in the Enter your work or personal email address field
  • Click Continue

  • The shib log in page will pop up shortly.  Enter your NetID, password, and Multi-Factor authentication(if applicable)

  • Your email should load shortly along with your calendar and OneDrive documents.

NOTE: Duke Health users with will need to activate the device administrator function to be able to use the app.

If further assistance is needed:

Contact your local IT support personnel
Duke University users can also contact the OIT Service Desk at 919 684 2200 or oit.duke.edu/help
Duke Health users can also contact the DHTS Service Desk at 919 684 2243