You can establish a telephone audio conference by using your Duke Cisco IP Phone (see instructions below) or, for full-featured audio conferencing with online conferencing options, use WebEx Meeting.
Audio conferencing from a Duke (Cisco IP) phone
Duke’s phone system allows you to set up a free conference call for up to 10 parties using your phone’s menus and buttons. To establish a conference call, do the following:
- Dial the first party.
- Once connected, select More. (More appears in the display. To select this option, press the corresponding button below the display.)
- Select CONFRN (Conference).
- Dial the next party.
- Once connected, press CONFRN. All parties are connected.
To add additional parties, repeat steps 3 – 5.
For complete phone instructions, see Using Your Phone.
If you are an existing or new customer with a VoIP phone and wish to upgrade the device, and need further assistance, contact the OIT Service Desk – 919 684 2200 or visit oit.duke.edu/help.