- Directory search shows name being duplicated
- Service Desk analysts may see the name listed as below in service desk utilities
- Active Directory
- Log into SelfService
- On the left in the Manage Directory Listing section, click to open the menu then click Change Your Name
- Remove your last name, or the portion of the name that is repeated, from the field and click Update Display Name. You will receive the below message.
- The directory will update and will reflect the new information.
If you need further assistance, contact:
University Users: OIT Service Desk – 919 684 2200
Duke Medicine Users: DHTS Service Desk – 919 684 2243