The mission of the OIT Backup services group is to provide users with access to their restored data via OIT backup servers. It is our primary objective that the service be non-intrusive, easy to use, easy to access and a reliable resource in a crisis.
Costs and terms of OIT TSM backup services
Information about the costs and terms of OIT TSM backup services can be found at the link below:
To obtain initial TSM passwords please enter a ServiceNow request with Operations-Service Ops Center-OIT.
Problems with TSM Backups
Assign a ServiceNow ticket to Systems-Vmware Storage and Backups-OIT
- FAQ – https://oit.duke.edu/help/articles/tsm-faq
- TSM Backup Retention Policies – https://oit.duke.edu/about/policies/tsm-backup-retention-policies
- TSM Service Request Forms – https://oit.duke.edu/what-we-do/applications/enterprise-tsm-backup