Office 365: @alumni.duke.edu setup for Outlook


Duke Alumni can set up their @alumni.duke.edu email on Outlook clients.
See below for steps and restrictions

Applicable clients:
Outlook 2013 for Windows
Outlook 2016 for Windows
Outlook 2016 for MAC(Minimum version 15.21.1)

 

Outlook 2013 for Windows:

To set up your account on this client, you will first need to install a registry entry.
Download it here:

  • Close Outlook completely before running the .reg file.
  • Double click the .reg file and click ‘Yes” to allow the install. 

 

  • You will receive a notification from the Registry Editor the entry has been successfully installed.  If you do not receive this message, please run the .reg file again.  If you still can not get the entry to install, call the OIT Service Desk at 919 684 2200 for assistance.

 

  • Start Outlook 2013 and add the account.  Click FILE on the top left.

 

  • Click Account Settings to open the drop down menu and Account Settings again

 

  • Click New to open the add account dialog box

 

  • Enter your name in the Your Name field.
  • Enter your @alumni.duke.edu email address in the E-mail Address field
  • IN THE PASSWORD FIELD, LEAVE IT BLANK
  • Click Next

 

  • Duke’s OneLink sign in page will pop up.  Due to restrictions by Microsoft, this page can not be resized.

 

  • Click an empty space in the window and use TAB to navigate between the sign in options.
  • The Duke Log In page will pop up. Select Log in with OneLink

 

                       OR

 

  • Your @alumni.duke.edu account is now added and will populate.

 

Outlook 2016 for Windows

This client will not require any additional changes to set up your @alumni.duke.edu email account.

  • Go to File, Account Settings, Account Settings, and click New.
  • Click Next on the dialog pop up for Add Account

 

  • Enter your Name in the Your Name field
  • Enter your @alumni.duke.edu email address in the E-mail Address field
  • LEAVE THE PASSWORD FIELD BLANK
  • Click Next

 

  • Outlook will contact the server and search for your account settings.  This may take a minute or two.

 

  • Due to restrictions by Microsoft, this page can not be resized.
  • The Duke Log In page will pop up. Select Log in with OneLink

 

  • Click an empty space in the window and use TAB to navigate between the sign in options.
  • Once your OneLink option is selected log in  (see Outlook 2013 section for full OneLink log on options)  
  • Your @alumni.duke.edu account is now added and will populate.

 

 Outlook 2016 for MAC (Minimum version 15.21.1)

Due to the way this client communicates with the Office 365 Exchange server

Service Desk please visit Alumni Email Setup Tool

  • Before proceeding please verify Outlook is up-to-date 
  • Go to Outlook Menu then Select About Outlook
  • For Updates: Go to Help then select Check For Updates

 

  • Click Outlook then Select Preferences

 

  • From Outlook Preferences select Accounts

 

  • From the bottom left corner of the Accounts window 
  • Click the “+” symbol 
  • Select New Account

 

  • Enter your Alumni email address

 

 

  • You will be redirected to the Duke Log in page OneLink log in

 

 

  • See above for full list of OneLink Social Media log in options

 

Escalations:

If you need further assistance, please contact the OIT Service Desk

during normal business hours at 919 684 2200 or via the OIT website.