NetID: Student access after leaving Duke

  Issue: Student access after graduating from Duke Information: Student access to NetID services will remain active for one year after their graduation date  Please note that Duke Health students or student workers may lose access before the 1 year grace period is over  Recommendations: Product  Access Maintained Suggestions/Notes NetID 1 year post graduation 1…

Office 365: Open a shared mailbox via OWA

Issue: Accessing a shared mailbox via Outlook on the Web ( OWA ) you have been granted ‘full access’ to Environment: Outlook on the Web Cause: n/a Resolution: Log into OWA On the top right, click your avatar to open a drop-down menu Click ‘Open another mailbox’ Start typing in the shared mailbox you have…

Office 365: Set Delegate Permissions via Outlook for Windows 2016

Issue: Provide access to another individual(delegate) to your Office 365 mailbox Environment: Office 365 Outlook for Windows 2016 Cause: N/A Resolution: Launch Outlook for Windows 2016 Click File on the top left Click Account Settings to open the drop-down and then click Delegate Access You can manage delegates as needed from the delegate’s menu To…