Office 365: Open a shared mailbox via OWA

Issue: Accessing a shared mailbox via Outlook on the Web ( OWA ) you have been granted ‘full access’ to Environment: Outlook on the Web Cause: n/a Resolution: Log into OWA On the top right, click your avatar to open a drop-down menu Click ‘Open another mailbox’ Start typing in the shared mailbox you have…

Office 365: Set Delegate Permissions via Outlook for Windows 2016

Issue: Provide access to another individual(delegate) to your Office 365 mailbox Environment: Office 365 Outlook for Windows 2016 Cause: N/A Resolution: Launch Outlook for Windows 2016 Click File on the top left Click Account Settings to open the drop-down and then click Delegate Access You can manage delegates as needed from the delegate’s menu To…

Office 365: @alumni.duke.edu forwarding setup

@alumni.duke.edu Office 365 users can follow the below to setup forwarding to a non-Duke email provider NOTE: Older browser versions will direct you to the lite version of Outlook Web Access(OWA) with no warning.  Be sure the browser is up to date.   Log into your Outlook Web Account by going to: Alumni Email Access.If…