Office 365: Open a shared mailbox via OWA

Issue: Accessing a shared mailbox via Outlook on the Web ( OWA ) you have been granted ‘full access’ to Environment: Outlook on the Web Cause: n/a Resolution: Log into OWA On the top right, click your avatar to open a drop-down menu Click ‘Open another mailbox’ Start typing in the shared mailbox you have…

MFA: How to set up a YubiKey

How can I set up my YubiKey? The same information can be found inside your MFA admin tool to setup your YubiKey.  Click Advanced options on the right and click Register a hardware token (YubiKey) Register your hardware token (YubiKey) These instructions apply to registering a YubiKey, a hardware token supported by Duo Security. A…

Wiki: Archive and/or Delete Wiki Space

To archive and/or delete a wiki space, follow the below: Things to note:If the admin wants to archive the space and reuse – send the ticket over to the Systems-UNIX-OIT group in ServiceNow.  Archiving does not guarantee the wiki space can be restored to its previous state.  The UNIX group can assist in getting the archive…