Office 365: Configuring Android – Nougat (7.x.x)

Office 365 is a shared service across the university and health system. Documentation for this service will cover the needs of both Duke Health and University customers. If you plan to use your mobile device with your Office 365 calendar, please see KB0022753. This guide was performed on a Samsung Galaxy S8 Plus using Android version: 7.0 –…

Planisphere: adding tags (filtering) for your support group

This article assumes you already have a Support Group created in Group Manager.  The owner of the Support group will need to assign tags within planisphere.  This article lists the steps for assigning tags. Login at planisphere.oit.duke.edu Select the support groups tab Select edit labels Browse through available labels, and move over preferred labels into…

Office 365: Configuring Outlook 2016 for Windows

Issue: Setting up Outlook 2016 for Windows Environment: Windows 7/8/10 Outlook 2016 for Windows Cause: N/A Resolution: Open Control Panel type ‘mail’ in the search box Click on the Mail (your version here) link If you do not see the link, be sure Outlook is installed Depending on your version of Windows, it may look…

Office 365: Set Delegate Permissions via Outlook for Windows 2016

Issue: Provide access to another individual(delegate) to your Office 365 mailbox Environment: Office 365 Outlook for Windows 2016 Cause: N/A Resolution: Launch Outlook for Windows 2016 Click File on the top left Click Account Settings to open the drop-down and then click Delegate Access You can manage delegates as needed from the delegate’s menu To…

box.com: Home folder information

What do the folders in my home folder do and how can I use them? Each Box account is provisioned with three folders: Sharing: You can use this folder to collaborate with others including Box users not associated with Duke. Share links to documents and subfolders and add comments and assign tasks. Private: You can…