Office 365: Configure the ‘Microsoft Outlook’ app for iOS

Issue Set up and install Microsoft Outlook for iOS  Environment iOS based mobile devices Created and tested on 10.3.2 Resolution Follow the below instructions for setting up Outlook for iOS Load up the AppStore and search for Microsoft Outlook Install the application Once installed, click OPEN   Enter your email address as your netid@duke.edu  Click “Open Authenticator”  Enter your…

Office 365: retrieve message headers using OWA

Gathering header information in OWA You can gather header information for a received email if requested by an IT Analyst by following the steps below.This is performed easiest in OWA(Outlook Web App) Log into OWA by going to mail.duke.edu Log into your Duke account(if necessary) Find the message in your email account that you need headers…

MFA: How to set up a YubiKey

How can I set up my YubiKey? The same information can be found inside your MFA admin tool to setup your YubiKey.  Click Advanced options on the right and click Register a hardware token (YubiKey) Register your hardware token (YubiKey) These instructions apply to registering a YubiKey, a hardware token supported by Duo Security. A…