Microsoft Office Activation FAQ for Students

If you can’t find the answer to your question below, please contact the OIT Service Desk at (919) 684-2200. This page includes Office Activation information for Duke students.  If you are a faculty or staff member, visit the Faculty/Staff Office Activation Page. Which version of Office is right for me? How do I download Microsoft Office through 365?…

Outlook: update password via credential manager

Issue: Outlook not accepting password entered in popup dialog box Environment: Windows Vista Windows 7 Windows 8 Windows 10 Cause: n/a Resolution: Click the start icon  to pull up a search box Type in ‘credential manager‘ and click the link when it appears The stored credentials for Outlook will be under the heading: MS.Outlook.???????. There…

Office 365: Software apps

Our Office 365 license provides you with downloadable apps via your Office 365 account. As this is a web based environment, the location and available apps may change without noticeUse the feedback form below to report any changes Follow the steps outlined below to see what you are eligible for: Go to mail.duke.edu – log in…

NetID: Password Sync FAQ

Why are you syncing passwords between Duke University and Duke Medicine?  We are making the change to help simplify the end-user experience.  Having one login with one password for access to all Duke applications and services will reduce the confusion caused by having different passwords for different environments. Does this mean that my current passwords…